Delivery Policy
Effective Date: January 4, 2025
At Jetrapic, we are dedicated to ensuring a reliable and hassle-free delivery experience for our customers. Below are the details of our delivery policy.
1. Delivery Options
- Standard Delivery: Available across the United States, with an estimated delivery time of 5-10 business days.
- Express Delivery: Expedited shipping options are available for an additional fee. Contact us for more details.
- In-Store Pickup: Customers near Morton, Mississippi, can pick up their orders at 31267 Tom Kyzar Rd, Morton, MS, 39117, free of charge.
2. Shipping Costs
Shipping fees vary based on the size, weight, and destination of your order. The exact cost will be displayed during checkout.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor its progress.
4. Damaged or Missing Items
If your order arrives damaged or incomplete, contact us immediately at info@jetrapic.com or call (601) 732-6952. Please include photos of any damage for faster resolution.
5. Delivery Limitations
Currently, we only ship within the United States. International shipping is not available.
For additional assistance, please reach out to our customer service team.